Aptia, a leading provider of pension administration services, has appointed Stuart Heatley as Consulting Leader, spearheading the company’s newly launched consulting and actuarial services offering. 

This strategic appointment follows Aptia’s recent acquisition of Atkin Pensions, an independent specialist firm of consulting actuaries and administrators. The move strengthens Aptia’s position in the pensions market by expanding its capabilities beyond administration into actuarial and advisory services. 

Aptia, a leading provider of pension administration services, has broadened its capabilities with the launch of consulting and actuarial services. 

The move builds on Aptia’s strong track record in administration and marks a significant step toward delivering a fully integrated suite of solutions for pension schemes and their members.

Commenting on the announcement that the government plans to consult on CDC expansion, Malcolm Reynolds, Aptia's UK President, said: “CDC has the potential to improve member outcomes by as much as 30% or more and creates an opportunity to address pensions inadequacy through scheme design rather than simply mandating increased contributions at a time when many employers and individuals can ill afford it. 

London UK - October 21, 2024

Aptia Group (Aptia), the global provider of employee benefits and pensions administration services, has today announced a corporate partnership agreement with Re-engage, a provider of vital, life-enhancing social connections for older people in the UK.

This is the first charity partnership for Aptia since its formal launch earlier this year, and will see the firm support Re-engage financially, via employee engagement, in its marketing and promotions, and governance and reporting. 

Aptia further strengthens customer service standards through membership of The Institute of Customer Service 

Aptia, the UK’s largest third-party pensions administrator, has become a member of the Institute of Customer Service, the UK’s independent professional body for Customer Experience. 

The announcement coincides with National Customer Service Week this week in the UK, and demonstrates Aptia’s ongoing commitment to delivering exceptional customer service. 

Aptia, the UK’s largest third-party pensions administrator, welcomes the publication of The Pensions Regulator’s (TPR) Market Oversight Report, having worked closely with TPR on this important initiative aimed at strengthening pension administration across the UK. 

The report is available on the TPR website here.